FAQ

Nozzle Up is an all-inclusive balloon event with educational workshops, fun contests, interesting product demonstrations, and epic parties. With international teachers from all over the world, this will be a 3-day event where you're guaranteed to return home with a wealth of additional knowledge.

The workshops will be conducted in English. Some international teachers will be accompanied by a translator for this purpose. If you are not proficient in the English language, no problem! You will also learn a great deal through observation and hands-on participation.

Tickets will start selling from the 1st of October 2026.

In the meantime, you can sign up for our waiting list through the homepage. This way you'll be the first to be notified when tickets start selling!

Nozzle Up is an all-inclusive event. The following is included in the price:

• Access to workshops

• Participation in various contests

• Product demonstrations

• Drinks (coffee, tea, and soft drinks)

• Meals (lunch and dinner)

• A well-stocked goodie bag

Please note that you are responsible for booking your own accommodation: https://www.nozzleup.eu/location

You don't need to bring anything yourself. We provide all the balloons and materials for the workshops. In your goodie bag, you will find a pen and a nice notepad, so you don't have to bring those either. We do recommend bringing a camera if you'd like to take photos during the workshops. Feel free to take as many pictures as you want. However, please note that recording videos is not allowed in classes.

Additionally, it would be handy to bring a hand pump and a scissor or cutter for your convenience during the classes.

That would be unfortunate, but if you're unable to attend, you can cancel free of charge until 15 days before the event. Please inform us in writing via email at info@sempertexeurope.com. Your cancellation will be registered, and we can proceed with the refund only after we confirm receiving your email.

If you wish to cancel after the 15 day deadline, unfortunately, we cannot provide a refund. However, you are welcome to find someone willing to take over your registration. In that case, you must inform us in writing as well. Alternatively, you can transfer your registration to a future edition of Nozzle Up.

There will be a photographer present during the event. The photos taken by the photographer will be used on our websites and social media. If you prefer not to be photographed, please let us know, and we will do our best to accommodate your request.

Although we certainly encourage starting the passion for balloons as young as possible, children under 16 years old are not allowed at the Nozzle Up event.